Direct Service Advocate at YWCA of Western Massachusetts
Location
Springfield, MAStatus
Full-timeDescription
DOMESTIC VIOLENCE SERVICES
Second Shift Direct Service Advocate
Monday – Friday 3-11p
Qualifications:
• A.A. or equivalent education or experience in a human service field.
• One year of counseling and direct service experience and familiar with issues of violence against women.
• Must have valid driver’s license, reliable vehicle and telephone.
• Must be able to lift up to 40 lbs.
Duties and Responsibilities:
• Answer hotline as needed
• Conduct shelter screenings and intakes as needed
• Provide crisis intervention as needed
• Help residents become acquainted with shelter and other residents upon arrival
• Provide counseling to resident upon arrival and as needed throughout their stay
• Conduct groups as required with mothers and/or children and submit programming logs for each group held
• Assist with child care as needed
• Prepares materials/resources for residents
• Engage with residents at meal time and ensure that residents clean up their area prior to leaving dining area
• Responsible for maintenance and upkeep of the facility and property (including, but not limited to: vacuuming, laundry, loading/unloading groceries, shoveling, raking, mopping)
• Assign and ensure completion of evening chores
• Assign, assist and monitor residents during dinner time kitchen assistant duties ensuring all tasks are completed thoroughly
• Ensures residents are following shelter schedule
• Enforces shelter rules and guidelines
• Supervises bedtime for children with mothers
• Completes all required paperwork and maintain client records
• Ensures mothers supervise children
• Prepares rooms for residents including washing, drying and putting away linen
• Attends weekly staff meetings
• Provide transportation to residents and adhere to all safety laws/policies regarding seat belts, car seat requirements and speed limits at all times.
• Performs other related duties as needed.
$11/hour with excellent benefits including: generous time off; health, dental, disability & life insurance; retirement plan.
How to Apply
Visit our website.


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